On today’s episode of the Grow My Revenue podcast, I speak with Wayne Washington, an expert and veteran in the field of operation management. Wayne has been called “The Doctor of of Operations” because of his ability to diagnose ailing operations and figure out where their hidden costs are.

Wayne and I talk about the blind spots companies have when looking to sustain growth; the value drains on their organization, and how his “business value formula” creates higher value, long term.