In this episode of the Same Side Selling podcast, Lisa Leahy and I discuss the importance of customer loyalty and satisfaction, how to avoid dangerous mistakes when it comes to advocacy, and the four ways to build a lasting relationship with your customer.

Listen to this episode and discover:

> Why clients need to be engaged every step of the way.
> The importance of asking the right questions of your customer.
> What being on the same page looks like for both the client and the seller.
> Why you need to be setting timeframes and clear expectations.
> How to increase your referrals.
> The four most effective ways to gain customer trust and loyalty.
And so much more…