Outside Expert

OE21-06 Humor that Works – Drew Tarvin

Drew Tarvin has performed stand-up comedy in each and every one of the United States. He’s an engineer by education, and shares brilliant insight into how to use humor to improve engagement with your colleagues and clients.

OE21-05 Active Listening – Dave Delaney

If you follow this simple formula that Dave covers in detail in his book, New Business Networking, you’ll be seen as a better listener. Oh, and watch the video to uncover the anagram for the word listen…

OE21-03 Address Prospecting Objections – Jason Bay

OE21-02 – Leading Remote Teams – David Burkus

OE21-01 Scripting for Improved Customer Experience – Laurie Guest

Customer Service Expert, Laurie Guest shares how minor modifications to language through scripting can improve the customer experience without too much effort.

OE20-12 Build Psychological Safety with Clients and Colleagues – Jamie Mason Cohen

OE20-10 Coaching, Listening, and Advice Oh My! – Michael Bungay Stanier

Michael Bungay Stanier is one of the world’s experts on coaching, listening, and top-performing communication. This lesson is concise, and could take years to master.

OE20-09 Big 5 of Content Marketing – Marcus Sheridan

Content marketing visionary and communication expert Marcus Sheridan shares the Big 5 of content marketing – the 5 topics that move the needle the most to engender trust, build client confidence, and set yourself apart from the competition.

OE20-08 Productivity and Attention – Neen James

Neen James, an expert at attention and productivity, shares wisdom about a 15-minute discipline you can implement to get more done and improve engagement.