Last Updated April 6, 2020
Same Side Selling Academy (collectively, “we” “us” “our”) takes your privacy seriously and is committed to protecting the privacy of the information you share with us when you access and use our Website and products.
Effective as of April 6, 2020
Same Side Selling Academy is owned by Ian Altman, LLC, a Maryland limited liability company and leading provider of business-to-business sales consulting and coaching.
Our “Customers” are individuals and organizations that purchase a subscription (“Subscription”) to view our online sales coaching sessions (“Sessions”), question and answer forums, and related content (“Products”) provided through our website SameSideSellingAcademy.com (“Website”). We have a contractual, business relationship with our Customers.
The persons who use our Products are referred to as “Users.”
If you are just checking out our Website and Products, then you are a “Visitor.”
If you have been invited to view our Sessions, it is because our Customer has selected you because of your relationship with the Customer, such as employer-employee.
No matter what your relationship is to us, we are committed to establishing and maintaining policies and procedures that protect your privacy.
We welcome your comments regarding this Privacy Statement and our privacy practices. If you have questions about this statement or believe that we have not adhered to it, please contact us. You can contact us by email, by phone, or by regular mail and we shall respond to your query within 30 days.
email: info [at sign] SameSideSellingAcademy.com
mail: Same Side Selling Academy
C/O Momentum Law Group
9211 Corporate Blvd., Suite 250
Rockville, Maryland 20878
We take your privacy seriously. As a leading provider of business sales consulting and coaching, we are committed to establishing and maintaining policies and procedures that protect the privacy of personal information gathered from our Customers, Users and Visitors.
Customers, as required by the nature of their relationship with Users, may collect personal information from Users, such as names and email addresses and may provide this information to Same Side Selling Academy in order for the User to access our Products.
When you access our Products, we record information such as the date, time and name of the Session your computer accessed. We will also collect your computer’s IP address. We do this to make it easier for you to use our Products. Collection of this information enables us to show you the next Session in a series, to re-start a Session where you left off, and determine if you have completed a course or quiz.
We retain a User’s information for the Customer’s subscription term.
If you are simply visiting our Website and are not a Customer or User, we collect your IP address and set cookies so that we are able to determine if you’ve visited our Website before and the nature of any interactions.
Notice, Access, and Choice
We acknowledge that you have the right to access your personal information. If requested to remove data we will respond within a reasonable and any legally mandated timeframe. If you are an employee of an entity that has contracted with us (or other User who is not our Customer), you should contact your employer (or the Customer at whose request you are using our Products) in order to access your personal information.
Customers, if you receive a data-access request from a User about whom we host data and you would like our assistance in responding to that request, please contact us as described below. We will respond to requests within 30 days of receipt.
We will not share any User data collected by us with third parties except as expressly provided below, unless the Customer directs us to do so and has the appropriate authorization to do so. We may transfer personal information to companies that help us provide our service. These companies are authorized to use personal information only as necessary to provide services to us.
These services may include:
- Fulfilling orders and delivering packages
- Payment processing
- Providing customer service
- Sending marketing communications
- Fulfilling subscription services
- Conducting research and analysis
- Providing cloud computing infrastructure
We will retain personal data we process on behalf of our Customers for as long as needed to provide services to our Customers. Same Side Selling Academy will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We collect information for Customers, and have no direct relationship with the Users whose personal data we process. If you are a non-customer User and would no longer like to be contacted by us, please contact the Customer that you interact with directly.
Tracking Technologies We Use
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.
We may partner with a third party to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You may continue to receive generic ads.
What We Track
We track your IP address, which Products and portions of the Website you’re allowed to access, if you’ve accessed the Website or Products, when and how you’ve accessed the Website or Products, which Sessions or other website material you’ve accessed, which Sessions, courses, quizzes you’ve started or completed.
The Way We Use Your Information
We never sell personal information collected from or provided by you. We do not use or share the your personal information without first giving you a chance to opt out or prohibit sharing or use, as described below. We do not supplement personally identifiable information with information from any other sources.
We use the personal information you provide to us online as follows:
- To ensure our Website and our Products are relevant to your needs by evaluating the effectiveness of our products and services.
- To deliver our Products.
- To allow our Customers know how and when their employees or contractors have used our Products, if the employee or contractor has accessed our Products using the Customer’s Subscription.
- To help us create and publish content.
- To alert you to product upgrades, special offers, updated information and other new services.
- To allow access to limited-entry areas of our site as appropriate.
- To send important status and service messages regarding any Products you may have purchased.
For any of the uses of your information that we describe above, you may opt out and forbid our use of the information for that purpose, by calling, mailing, or emailing us. However, if you are an employee or contractor and you opt out of certain uses of your information this could affect your relationship with your employer. For our contact information, please see the “Contact” section of this Privacy Statement. The only information a user cannot opt out of is service updates, which are important notices about the status of the Products and considered a part of the Products. You can also opt-out of secondary emails by following the ‘unsubscribe’ instructions present in each email we send out.
Sharing of Your Information
We do not sell personal information. We share your information with third parties under the following very limited circumstances:
Employee Information with Employer-Customer: Our business is to provide business and sales coaching allowing you and your organization to perform more successfully. Accordingly, we allow employer-Customers to view information about employee-Users or contractor-Users’ use of our Products and course progress and provide Progress Reports detailing such use to employer-Customers, if the employee or contractor is using the employer’s subscription to access the Products. Users may view the Progress Reports by logging in to their Account page and clicking on the “My Courses” tab.
As you Explicitly Allow: We may view information about Users as you explicitly allow.
Agents Acting on Our Behalf: We may share some of your information with other business partners who provide us with technical services. They will be granted access to only that information which is necessary for them to do their jobs. Any agents to whom we grant access to personal information are contractually barred from using or releasing that information outside of the specific task we have asked them to perform. We have various agreements, policies, safeguards and certifications to ensure that these agents do not sell, distribute or use this information.
Credit Card Services: We use an integrated third party service to process credit cards. Our Website will capture your credit card information and submit it directly to the third party service without storing it on our systems. Please visit www.stripe.com to learn more about their privacy and security features.
For Legal Reasons: We may disclose your information pursuant to judicial or other government subpoenas, warrants, orders, bankruptcy proceedings or similar legal process. We may also disclose your information if it is required to comply with the law, or with legal process served upon us, defend our legal rights or our property, or to act in urgent circumstances to protect the personal safety of our clients, employees, partners, or members of the public.
Our Website contains links to other sites. We cannot control the privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by our Website, Websites or our Products.
Our Website may include social media features, such as the Facebook Like button and widgets, such as the Share button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy statement of the company providing it.
Our Website offers publicly accessible Question and Answer Forums for our Users. You should be aware that any information you provide in these areas is public and may be viewed, read, collected, and used by others who access them. We do not have access to or control of the information or questions you or other Users post. If you want to delete your personal information or questions, you may do so through the Website or email us for help at info@SameSideSellingAcademy.com.
Our Q & A Forums are hosted by Zoom Video Communications, Inc. (“Zoom”). You may be required to register. We may record the Q&A Forums and provide copies to Users and Customers in our discretion. You will need to contact or login into Zoom if you want to access or delete personal information that was collected by Zoom. To learn how Zoom uses your information, please review their privacy statement here.
We post customer testimonials on our Website which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent to post their name along with their testimonial prior to posting the testimonial.
Same Side Selling Academy does not maintain any physical servers or storage systems of our own. We partner with Yoko Co for our computing power, database storage and content delivery. We do not have access to their physical servers or storage systems. To learn more about their privacy practices and security systems visit www.yoko.com/privacy-policy.
Additionally, Same Side Selling Academy allows access to its Products and databases only to Same Side Selling Academy personnel or authorized agents of Same Side Selling Academy who have a demonstrated need to access the Products or databases for a particular task related to the operation or provision of our Products.
Our Website and Products both have security measures in place to help protect against the loss, misuse, and alteration of the data under our control. We use Secure Socket Layer (SSL) technology to protect information using both server authentication and data encryption to help ensure that your information is safe, secure, and available only to you. We also implement an advanced security method based on dynamic data and encoded session identifications, and host our Website and Products, in a secure server environment that uses firewalls, passwords, and other advanced technology to prevent interference or access from outside intruders. We train and monitor any employee that has access to personal information. Finally, we provide unique user names and passwords that must be entered each time a User or Customer logs in to our Products. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of your information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
You can change your password by selecting “I forgot my password” on the login page on our Website. Upon request we will delete your personal information. To request that we delete your account, please contact us by email at info@SameSideSellingAcademy.com. If you request a change to your personal information, or you request us to delete your account, we will make the change or delete your account within 30 days after we receive your request.
We will occasionally update this Privacy Statement to reflect changes in our services and customer feedback. When we post changes to this Privacy Statement, we will revise the “last revised” date at the top of this statement. If there are material changes to this Policy Statement, or material changes in the way we use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing them, and giving you the option to opt-out of the new policy or procedures, or by sending you a notification of the changes directly, prior to implementing them through email. We encourage you to periodically review this Policy Statement to stay informed about how Same Side Selling Academy collects and uses your private information