Same Side Selling Podcast

If companies like Zappos and Google are committed to exceptional customer experience shouldn’t you be too? There’s one man they go to, a man who has his finger on the pulse and his name is Joey Coleman. And he joins us on this episode of Grow My Revenue. Joey is the head of Design Symphony…
Every year I spend some time examining and writing about the top 10 business trends I see coming up next and I did the same this year. Although I’ve already published my top 10 list in Forbes I wanted to give you the top 2016 trends in business. Specifically on this episode I’ll delve into…
Have you stopped to consider that a sale to your customer means a change in their status quo? If you did, what would be different for you and your sales team? Our guest is here to offer insight and perspective on both of those questions, and the subject of sales in today’s ever-changing world. Jill…
On this episode Joe and I discuss how to develop the talent you already have, the telltale signs of disengaged employees and a real life example of how Joe took a company from good to being recognized as a “best place to work” over hundreds of their competitors. Listen to this episode and discover: –…
John Jantsch is a foremost expert on marketing, and we talk specific marketing tactics to use to create more referrals. He shares the right way to use case studies vs. the way most companies use them, what results really are and how to cross-sell within your company. Listen to this episode and discover: How can…
What is it that separates the great CEOs from the rest of the pack? Jim Schleckser, our guest for this show, is here with the answers. Jim has spent his career running companies for other people, and used CEO peer groups to help him make difficult decisions and when to cross certain bridges. When he…
Lisa Cummings, owner of Lead Through Strengths, is an expert on personnel strengths; she helps organizations worldwide find their employees’ greatest strengths and how best to utilize them. She joins us on today’s episode to explain how to uncover and tap into the strengths of your employees, the biggest myths around skills development and a…
Have you ever had a customer go silent? Is there a proper way to respond when they do? Today I’m sharing the answer to those questions including how most people follow up, why it doesn’t work and what does. We’ll dive into those answers and more. Listen to this episode and discover: – What is…
Jay Baer of Convince and Convert and 5-time best-selling author joins us to talk about how to successfully negotiate the changing landscape of customer service, how to hug your haters and what to do if your company’s customer service is lagging behind on social media today. Discover more at the Grow My Revenue Business Cast…
John Ruhlin is the founder of The Ruhlin Group, a firm that specializes in year-round strategic gifting and appreciation programs to connect with C-level executives. On this episode he shares how to give memorable gifts to open up and deepen your connections with high level execs, and anyone else.